Point Waterfront Apartments

The rooftop pool on the fifth floor looks directly over the harbour, and the rooms are genuinely spacious. Multiple reviews flag broken appliances, missing light bulbs, and greasy surfaces, and staff responsiveness has been inconsistent.

• The apartments are genuinely spacious, with multi-bedroom units available that comfortably accommodate groups or families.
• One reviewer described watching ships and cruise liners from the harbour-view balcony each day, noting the rooftop pool on the fifth floor overlooks the same harbour.
• Maintenance issues: missing lightbulbs, broken towel rails, no soap provided, and appliances including fridges and air conditioning not working.
• One reviewer noted that when appliances failed, staff arranged an upgrade to a larger three-bedroom unit promptly, while another found staff unresponsive to similar complaints.
• Maintenance is inconsistent across units, with reports of broken appliances, missing lightbulbs, greasy surfaces, and in one case a cockroach.
• The rooftop pool on the fifth floor directly overlooks the harbour, where ships and cruise liners are visible arriving and departing.
• The property is within walking distance of Shaka Marine World, the city market, and the city centre, and the immediate area is described as regularly patrolled by police and security companies.
• Apartment quality varies significantly between units, and at least one guest was upgraded to a larger three-bedroom apartment after issues arose.
• The location sits along the Durban waterfront, with views of both the shoreline and the harbour from the building.

A read of 925 guest reviews. These reviews do not record who wrote them, so nothing here is attributed to women.