Belaire Suites Hotel

The kitchen goes out of its way for plant-based guests: almond milk already in the fridge, a full special breakfast, extra plates sent through unprompted. The honest catch is the breakfast area, which gets genuinely cramped and slow when the hotel is full.

• One reviewer with a plant-based diet noted that staff prepared specific meals throughout her conference stay, arranged a full special breakfast, and stocked almond milk in her room fridge without her having to ask repeatedly.
• Named staff members by name, including chef Welile, chef Angela, receptionist Andile, and breakfast servers Ziphezinhle and Samke, describing service as warm and attentive.
• One reviewer highlighted the buffet breakfast positively, specifically calling out fresh fat cakes and a variety of coffees made quickly, with smiling waitstaff throughout.
• One reviewer reported a frustrating experience with WiFi being down and reception staff unaware when it was restored, pointing to a lack of internal communication between shifts.
• One reviewer described the breakfast area as too small for the number of guests, with tables not cleared promptly and no staff intervention when a disruptive guest caused a disturbance.
• Rooms include kitchenettes and at least some have direct ocean views, with one reviewer specifically mentioning falling asleep to the sound of the sea.
• WiFi outages have occurred, and on at least one occasion reception staff were not informed when the connection was restored, leaving guests without updates.
• The property has been described as cramped, with the breakfast area in particular too small to comfortably seat all guests at once.
• A reviewer noted that someone entered her room without prior notice to deliver a letter, raising concerns about the hotel's guest communication protocols.
• The hotel has hosted conferences and welcomed international guests, with repeat visitors returning specifically for the hospitality.

A read of 3,025 guest reviews. These reviews do not record who wrote them, so nothing here is attributed to women.