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What the reviews say
- Severe bathroom odors causing health issues including sinus problems, with fly infestations throughout rooms.
- Multiple travellers were left stranded after paying online only to arrive and be told the hotel was fully booked, with no refunds provided.
- The reception staff as extremely rude and unresponsive, particularly when guests raised maintenance issues like lack of hot water.
- No hot water available during the day, multiple guests reported cold water throughout their stays, with reception unresponsive to complaints.
- Phone system appears dysfunctional, guests report calls going to voicemail with no responses, and hotel staff claim listed numbers are outdated.
- Rooms have persistent odors from bathrooms and fly infestations that affected guests' health, with one reporting sinus problems.
- Overbooking issues where guests with confirmed online payments arrive to be told no rooms available, leaving them stranded without refunds.
- Hallway noise levels are described as unbearable by guests.
- Rooms lack air conditioning and satellite TV channels, causing guests to overheat during stays.
A read of 17 guest reviews. These reviews do not record who wrote them, so nothing here is attributed to women.
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Where it is
121 West St, South Beach, Durban, 4001, South Africa
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Other places in Durban
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- Belaire Suites Hotel
Rooms include kitchenettes and at least some have direct ocean views.
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Reception café offers affordable meals and drinks at R14 each.
Hotel · 3.4 from 2431 - Parade Hotel
At least one room had a non-functioning air conditioner, a wet floor.
Hotel · 4.0 from 1903
