Cape Town Lodge Hotel

• One reviewer noted the room had soft music playing on arrival, enough towels, soft pillows, and a large bathroom, and described the entrance as feeling like a TV advertisement.
• A repeat guest mentioned staying twice in consecutive Decembers, praising a specific staff member at reception by name and highlighting that the night security opened doors at 4am for morning prayer at the mosque directly opposite the hotel.
• The pool as closed during their stays, with one noting it has been shut for an extended period based on the pattern of complaints.
• One traveller warned that check-in requires a per-night security deposit, and card refunds involve a separate form with up to 10 business days processing time.
• A pregnant guest reported arriving at 2:30am after a delayed flight to find the room double-booked, waiting in the lobby until 5am with no food or water offered, and management later refusing a refund.
• Guests arriving late at night have had sharply different experiences, ranging from staff opening doors at 4am without issue to a double-booking situation that left one guest waiting in the lobby until 5am.
• A cash deposit is charged at check-in, and card refunds require a separate form with up to 10 business days to process.
• The pool has been closed for maintenance across multiple recent stays, and it is only 1.3m deep.
• Rooms are described by some guests as spacious and clean with king beds, while others found the standard did not match the hotel's stated category.
• The hotel notes accessibility features including shower rails and hallways wide enough for wheelchairs.

A read of 2,505 guest reviews. These reviews do not record who wrote them, so nothing here is attributed to women.