The Bruce

The room that smelled of perfume at check-in smelled of stale pee by evening, with mosquitoes coming through an unscreened bathroom window; the hotel's fix was air freshener. Early check-in with no extra charge is confirmed by multiple guests, and the beach restaurant gets consistent praise.

• The staff were consistently accommodating, with early check-in granted at no extra cost and issues handled attentively.
• One reviewer described arriving before check-in time and being allowed to leave luggage at reception while they explored.
• A pair of travellers reported finding mosquitoes in their room due to a missing screen on the bathroom window, and were offered only air freshener and bug spray rather than a room change at no extra cost.
• One reviewer noted the aircon deluxe room for four people had strong wifi, making it suitable for working remotely.
• Rooms are generally described as spacious and clean, though at least one room had a persistent odour and an unscreened bathroom window letting in mosquitoes.
• The resort grounds are described as green and spacious with a beachside restaurant, though the pool was closed for maintenance during at least one stay and construction was ongoing.
• One guest reported that a card payment was refunded only in cash, which caused difficulty when resolving a room issue after dark.
• The resort sits on the beach and is less than ten minutes by scooter from San Juan, with several restaurants nearby.
• Early arrivals have been allowed to check in before the 2pm check-in time or to leave luggage at reception while waiting.

A read of 343 guest reviews. These reviews do not record who wrote them, so nothing here is attributed to women.