Arum Place Guest House
- Type
- Hotel
- Rating
- 4.6 from 125
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What the reviews say
The owners drove guests to restaurants and grocery stores each evening at no extra charge, and came back to collect them. One reviewer's experience ran in the opposite direction entirely, including no running water and an uncontactable manager.
- The rooms are spacious, beautifully decorated, and matched or exceeded what was shown in photos, with one noting two heaters were already switched on at arrival.
- One long-stay guest noted the owners did restaurant and shopping research on their behalf and provided complimentary rides to restaurants and grocery stores each evening.
- A repeat visitor mentioned returning specifically because of the owner-operators' customer focus, and noted the property is within walking distance of a high street with restaurants, bars, and shops.
- One reviewer reported a serious operational problem on her stay: no running water was discovered at night, the manager was unreachable, and her refund requests were subsequently ignored.
- Rooms are described as spacious, well-furnished, and consistent with listing photos, with complimentary drinks and chocolates provided on arrival.
- Owners have provided guests with rides to restaurants and grocery stores at no extra charge.
- At least one guest reported a very difficult arrival experience involving an absent manager, a panic button handed over without explanation, and a loss of running water that evening.
- The property is within walking distance of a high street with restaurants, bars, and shops, though one reviewer found the surrounding area concerning.
- Breakfast as a genuine highlight, describing it as beautifully presented and served with a view of the guesthouse porch.
A read of 125 guest reviews. These reviews do not record who wrote them, so nothing here is attributed to women.
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Where it is
15 1st St, Melville, Johannesburg, 2092, South Africa
The guesthouse sits in a relatively quiet neighbourhood in Johannesburg. A walkable high street with restaurants, bars, and shops is nearby, and various tourist attractions are a short drive away.
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