Hotel Lumi Gili Trawangan

• The staff consistently remembered guests' names and provided personalized service throughout their stay.
• The main pool was under construction during their visit despite being told it would be completed before arrival.
• Check-in can be problematic with third-party bookings, one guest waited an hour while staff couldn't locate their Booking.com reservation, with no offer to store bags during the delay.
• Free bicycle rental available, which reviewers noted makes exploring the island much more accessible.
• Two pools on property: one exclusive to hotel guests, and a front pool connected to the beach club that's accessible to outside visitors.
• Strict late checkout policy requiring payment for another night if you stay beyond the standard time.

A read of 1,134 guest reviews. These reviews do not record who wrote them, so nothing here is attributed to women.